Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how www.bodhiguides.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or book One-to-One / Family Sessions / Group Sessions from the Site.

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

  • www.bodhiguides.com will not pass any debit/credit card details to third parties.

  • www.bodhiguides.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online.

  • www.bodhiguides.com is not responsible for the privacy policies of websites to which it links. If you provide information to third parties, different rules regarding the collection and use of your information may apply. You should contact these entities directly if you have questions about how they use your information.

CONFIDENTIALITY

A to Z Lifestyle Coaching Company is committed to maintaining high standards of confidentiality and protecting the information shared during face-to-face or online sessions.

Personal Information refers to any information that can identify an individual. This typically excludes business contact information like name, email, or phone number used for professional purposes.

During your sessions, any personal information discussed is held in the strictest confidence.

You have the right to verify, amend, or withdraw consent regarding your Personal Information, including the right to access it. If we deny an access request, we will provide a reason.

EXCEPTIONS TO CONFIDENTIALITY

In rare but serious situations, confidentiality may be broken:

  1. Threats of self-harm – If we believe your threat to be serious, we may intervene by suggesting hospitalization, calling a crisis team, or notifying authorities.

  2. Threats to others – If we believe another person is in danger, we are legally required to inform the potential victim or the police.

  3. Abuse or neglect – If we suspect a child, elderly person, or vulnerable individual is at risk, we are legally obligated to report this to the appropriate authorities.

RETENTION

Personal Information is retained only as long as necessary, which may extend beyond your last session to allow us to handle follow-up concerns or manage future bookings.

Once it is no longer required, we will safely destroy or erase the data using secure methods.

A to Z Lifestyle Coaching Company does not sell Personal Information to third parties.

ONLINE SESSIONS

For sessions held via Zoom or other agreed platforms, please note:

  • Online communication is not 100% secure.

  • You are encouraged to review the privacy and security settings of the video platform.

  • We are not responsible for any breaches by third-party platforms.

  • We use Zoom for virtual sessions.

  • You need a webcam or smartphone.

  • Be in a quiet, private space, free from distractions.

  • Use a secure internet connection — avoid public Wi-Fi.

  • Have a backup plan (like a phone number) in case of technical issues. We will attempt reconnection for 5–10 minutes before potentially rescheduling or canceling.

  • Participants outside the UAE should call their local emergency services if in crisis or distress.

COOKIES

We use Google Analytics cookies to anonymously track site usage. It records visitor numbers and navigation paths for statistical purposes only and does not identify users.

You may opt out by modifying your browser’s cookie settings.

CHANGES TO PRIVACY POLICY

A to Z Lifestyle Coaching Company may change this Privacy Policy or related procedures at any time without prior notice.

Any changes will be posted on our website and apply from the effective date. Changes will also apply to any information collected before the update.